Shipping and Returns
General Terms and Conditions
1. Customer service only by mail. email@example.com
2. Cut-off time for orders at 13.00h.
3. Return period 14 days from receipt
4. Shipping costs will be for the peninsula (5.10€ + VAT) and Balearic Islands (9.00€ + VAT).
5. Free shipping from 45€.
As a general rule, packages are shipped within 48 hours after receipt of payment, via UPS with tracking number and delivery without signature. If you prefer registered shipping via UPS Extra, an additional charge will be applied. Please contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link to track your order online.
Shipping costs include handling and packaging costs as well as postal charges. Handling charges have a fixed price, while transport costs may vary according to the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipping, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.